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TheClerk
Unread post  Post subject: Unable to start OSCAR  |  Posted: Sat Oct 31, 2020 1:11 pm

Joined: Wed Oct 28, 2020 8:04 am
Posts: 4
PAP Mask: Resmed Airfit P10
PAP Machine: Resmed S10 Auto
Pressure Setting: 6-20

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I all,

I installed OSCAR on my laptop

I went through the process, declined to import anything seeing I am a new user and, the next screen says that it is unable to write in the folder it created itself. It stated error code 5; access denied...

It then simply says Oscar can't continue and will close.

What am I doing wrong?

Thanks


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Pugsy
Unread post  Post subject: Re: Unable to start OSCAR  |  Posted: Sat Oct 31, 2020 1:28 pm
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Joined: Wed Aug 02, 2017 8:01 pm
Posts: 2144
PAP Mask: Bleep/DreamPort nasal mask
PAP Machine: ResMed AirCurve 10 VAuto

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Obvious question but I have to ask..
Is the SD card from your AirSense 10 AutoSet inserted into your computer?

OSCAR should look for the SD card in the SD card slot drive on your computer and prompt you to download from the whatever drive that SD card slot is.

_________________
I may have to rise but I refuse to shine.


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TheClerk
Unread post  Post subject: Re: Unable to start OSCAR  |  Posted: Sat Oct 31, 2020 1:40 pm

Joined: Wed Oct 28, 2020 8:04 am
Posts: 4
PAP Mask: Resmed Airfit P10
PAP Machine: Resmed S10 Auto
Pressure Setting: 6-20

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The card was inserted and I also saved the files on the computer.

I realized that Windows seems to have special protection to the C:\user\username\documents that Oscar couldn't bypass and that I couldn't easily remove.

I created a new folder elsewhere and, it was able to continue properly.

Thanks.


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Respirator99
Unread post  Post subject: Re: Unable to start OSCAR  |  Posted: Sat Oct 31, 2020 5:46 pm
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Joined: Mon Apr 27, 2020 1:06 am
Posts: 172
Location: Australia
PAP Mask: Resmed Airtouch F20
PAP Machine: Resmed S9 VPAP Adapt
Humidifier: Resmed H5i
Pressure Setting: Min EPAP: 8.0 Max EPAP: 11.0 PS Min: 3.0 PS Max: 8.0

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I have had the same experience, but not just with the latest Oscar. It seems a recent Windows 10 "upgrade" has scrambled the permissions in many parts of my hard drives.

I've seen various "fixes" on line but nothing seems to work. I have gigabytes of data going back years which is currently locked up. Absolute pain having to do workarounds and use backups, and that's not always reliable.

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Regards from Australia

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