Hello people! I'm new to the software, however not new to using a cpap.
I downloaded it a few days ago and I managed to import the data from the SD of my Phillips Bipap/Cpap Respironics System One but to my surprise every session that was recorded (even old sessions from previous users, yes my insurance gave me a "refurbished" one), were ranging from 1 hour and 50 minutes to 8 minutes. I couldn't find a single daily record where it shows tha I slept for several hours.
What am I doing wrong?
Thanks in advance!
EDIT: The exact model I'm using is the Philips-Respironics System One C-Series AVAPS BiPAP Machine with Heated Humidifier
What you did wrong is accept a refurbished machine. Your insurance paid for a new one. Your DME gave you a used on
e. Call your insurance and let them know.